Raymon TourRay E 5.0 Wave 60-Nm 500-Wh

We don´t Ship any items, they need to be collected at our address our we deliver them locally in the area from Torrevieja, Alicante and Murcia.

• All products have a 3-year warranty, except in those cases where the manufacturer explicitly offers a longer period. If an item has a manufacturing and/or performance defect, it will be sent to the brand. The waiting time will vary depending on the management time of each brand’s technical service. The decision to change or repair the item will depend exclusively on the brand.
• If after the appropriate checks by the corresponding technical service, they determine that the product does not have any fault or the fault does not fall under warranty, the labor and shipping costs will be borne by the customer.
• To process and ensure correct management of any incident, it is necessary to contact us by email at customerservice@rentabikeonline.com
• Once the request is received, we will contact the brand, supplier, manufacturer or technical service to manage the incident (if applicable as a guarantee) and we will inform you about the situation as soon as possible, indicating the procedure to follow.

Warranty on second-hand bicycles that are older than 2 years have 12 months warranty.